Audience Finder and Show Stats website privacy policy

The information on this page sets out how we manage the personal information of the users of the Audience Finder and Show Stats websites.

The Audience Finder and Show Stats websites are owned by The Audience Agency and provides visitors with anonymous access, you can access and browse our website without disclosing your personal data. However, our sites require registration for certain services, for which you will be required to provide personal data.

The Audience Agency uses ‘cookies’ on these sites. A cookie is a small data file that is transferred to your computer’s hard disk. These are used solely for statistical analysis in order to improve our services.

They are not used to collect personally identifiable data about you. If you wish to restrict or block the cookies which are set by our websites or any other this can be done through your browser settings. The help function in your browser should give you this information or alternatively go to visit aboutcookies.org which contains information on how to do this in a variety of browsers. Here you will also find information about how to delete cookies from your computer as well as more general information about cookies. Restricting cookies will prevent you from being able to use full functionality of the websites such as logging in and submitting content.

Google Analytics

The Audience Agency uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of our websites and compile reports for us on activity on it. Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using the websites, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

You can reject this cookie and information on how to do this can be found at: google.com/intl/en/privacypolicy.html

Our websites may include content embedded from other sites and services such as Twitter, YouTube and Eventbrite; these sites may set additional cookies but we do not pass any personally identifiable information to these services.

Automatic Collection of Information

We do not automatically log personal data nor do we link information automatically logged by other means with personal data about specific individuals.

Whilst we use cookies to administer our websites, we do not use cookies to store personal data nor do we link non-personal information stored in cookies with personal data about specific individuals.

Data Collection and Purpose Specification

We collect the personal data that you may volunteer while using our services and we specify the purposes for which your personal data will be used at the point at which this data is collected on our websites.

We do not collect information about our visitors from other sources, such as public records or bodies, or private organisations.

We do not collect or use personal data for any purpose other than those indicated at the time your personal data is volunteered and we will not use your personal information for new purposes without first asking you for your consent for your personal data to be used for these purposes.

Disclosure and Visitor Choice

We do not disclose your personal data to our subsidiaries or other organisations, without your explicit permission.

Confidentiality / Security

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss. All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors’ personal data.

We ensure that your personal data will not be disclosed to other institutions and authorities except if required by law or other regulation or unless we have already sought your consent.

Access to the personal data we may hold about you

You can ask us whether we are keeping personal data about you and request a readable copy of any personal data which we keep about you, by sending an email to dpm@theaudienceagency.org.

Although we may require you to provide proof of your identity in advance, we will aim to respond to your request within a week and we will provide the information without any charge.

We will also allow you to challenge the data that we hold about you and, where appropriate, you may have the data erased, rectified, amended, or completed.

Privacy Compliance

Our privacy policy is compliant with the following instruments:

General Data Protection Regulations

UK Privacy and Electronic Communications

Content held within our sites is licensed under Creative Commons licence:

Attribution-NonCommercial-ShareAlike

CC BY-NC-SA

Regulations

The Audience Agency is subject to Independent Data Protection Authority supervision by the UK Information Commissioner (ico.gov.uk) registration number ZA009719.

Cookies

Cookies are small text files used by websites to track your visit and to provide personalised services.

Any cookies set by our websites do not contain any information that can be used to personally identify you and are used to monitor visits to our websites so we are able to deliver a better service to you.

Our websites do not include any advertising services that would be able to profile you, perform behavioural analysis or use your visit to our sites to deliver targeted advertising, however we do include Facebook, Twitter and other third party social networking tools that may set their own cookies in order to remember who you are and what you’ve been doing. These services cannot access any of the personal details you have stored with us.

Use of our websites does not require the acceptance of cookies and you will be able to read and view all the information we have if you choose to reject them.

Google Analytics

We use Google Analytics, a web analytics service provided by Google Inc. Google Analytics sets “performance cookies” in order to evaluate your use of our websites and to compile reports for us to see how our visitors use our websites, allowing us to create a better service for you.

Google stores the information collected by the cookies on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using our websites and accepting cookies from it, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Performance cookies

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These cookies are set by Google Analytics to track your page views and to allow us to see, anonymously, what are visitors are looking at.

You can choose to enable or disable Cookies in your internet browser.  Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies.  By default, most internet browsers accept Cookies but this can be changed.  For further details, please consult the help menu in your internet browser.

You can choose to delete Cookies at any time however you may lose any information that enables you to access the Websites more quickly and efficiently including, but not limited to, personalisation settings.

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

Privacy Support

If you have an enquiry or concern about our privacy policy, please contact us at dpm@theaudienceagency.org. The Audience Agency is registered with the Information Commissioner’s Office, through All About Audiences Ltd registration Z317659 and Audiences London Ltd registration Z7260838, if you are not satisfied with our response to your concern you may wish to contact Information Commissioner’s Office (ico.gov.uk).